Privacy Policy

Last updated: January 10, 2025

1. Information We Collect

MoonPhase collects information necessary to provide our lead generation services:

  • Business Information: Company name, contact details, industry, and target audience specifications
  • Campaign Data: Marketing preferences, budget information, and campaign performance metrics
  • Technical Data: IP addresses, browser information, and usage analytics for service optimization
  • Communication Records: Email correspondence, support tickets, and call recordings for quality assurance

2. How We Use Your Information

We use collected information to:

  • Provide and optimize our lead generation services
  • Identify and target qualified prospects for your business
  • Generate performance reports and analytics
  • Communicate about service updates and campaign results
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and regulatory requirements

3. Information Sharing and Disclosure

MoonPhase does not sell, trade, or rent personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: Trusted partners who assist in delivering our services under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with prior notice to affected users
  • Consent: When you explicitly authorize information sharing

4. Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for all data transmission
  • Regular security audits and penetration testing
  • Access controls and employee training on data protection
  • Secure data centers with 24/7 monitoring
  • Regular backups and disaster recovery procedures

5. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations:

  • Active Accounts: Data retained while your account is active and for legitimate business purposes
  • Closed Accounts: Most data deleted within 90 days of account closure
  • Legal Requirements: Some data may be retained longer to comply with legal obligations
  • Analytics Data: Aggregated, anonymized data may be retained for service improvement

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how you use our services
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification under recognized privacy frameworks

9. Children's Privacy

MoonPhase services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or prominent notice on our website at least 30 days before the changes take effect.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

MoonPhase Privacy Team
2513 N Mile 6 1/2 W
Weslaco, TX 78599-0000
Email: [email protected]
Phone: +1 5036190286

12. Regulatory Compliance

MoonPhase complies with applicable data protection regulations including:

  • General Data Protection Regulation (GDPR) for EU residents
  • California Consumer Privacy Act (CCPA) for California residents
  • Other applicable state and federal privacy laws